Building a Clinic From the Ground Up

Opening a clinic isn't just cutting a ribbon. It means building everything at once, the team, the technology, the vendor relationships, the legal and tax infrastructure, while keeping two other locations running without missing a beat.

The problem: Well Life Family Medicine was growing faster than its operational infrastructure could support. Opening a third location meant standing up an entirely new clinic from scratch new space, new staff, new vendors, new state tax obligations, while simultaneously managing two existing locations and an expanding remote provider network.

What I built: The full operational foundation for the new clinic from the ground up. Led hiring and onboarding for both primary care and mental health providers working across in-clinic and remote settings. Managed every vendor relationship the clinic depended on, suppliers, landlords, internet and technology providers, negotiating contracts and holding partners accountable to SLAs. Handled multi-state tax setup and compliance to ensure the business was properly structured as it crossed state lines with remote providers.

The outcome: A third location launched and is fully operational, staffed with a blended team of in-clinic and remote providers across primary care and mental health. A vendor and compliance infrastructure built to scale with the business, not just the moment.